About the job Independent Travel Advisor
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Summary Overview
We are seeking resourceful, self-motivated individuals interested in building skills in vacation planning and client service while working remotely. As an Independent Travel Advisor, you will work directly with clients to understand what they want from their vacation, research appropriate options, and assist with coordinating the arrangements they choose.
Clients may request assistance with all-inclusive resorts, cruises, family vacations, couples escapes, group trips, tours, special occasions, and international destinations. This opportunity is suitable for individuals who enjoy research, organization, customer interaction, and managing responsibilities independently.
No previous travel industry background is necessary. Training and ongoing educational resources are available.
Responsibilities
- Meet with clients virtually to discuss vacation ideas, preferences, schedules, and budgets
- Research destinations and identify experiences that fit individual requests
- Compare resorts, hotels, cruise itineraries, transportation, tours, excursions, and package options
- Develop customized vacation suggestions based on client priorities
- Explain relevant accommodations, amenities, inclusions, and available offers
- Guide clients through their available choices and answer planning-related questions
- Coordinate selected arrangements using approved supplier and reservation resources
- Organize confirmations, itinerary information, and other important trip details
- Monitor reservation requirements, payment dates, and upcoming deadlines
- Follow up with clients throughout the planning and preparation process
- Review names, dates, services, and reservation information for accuracy
- Assist with routine updates, modifications, and special requests when needed
- Maintain organized records of client communications and arrangements
- Continue learning about destinations, suppliers, and vacation products
Ideal Candidate
- Enjoys helping people and providing personalized service
- Communicates clearly and professionally
- Comfortable building and maintaining client relationships
- Strong research, organization, and problem-solving skills
- Pays close attention to details and deadlines
- Able to manage multiple client requests and follow-ups
- Self-directed and comfortable working independently from home
- Basic computer, email, and internet skills
- Comfortable learning online reservation tools and supplier platforms
- Reliable, motivated, and willing to continue developing professionally
- Must be at least 18 years of age
- Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or many qualifying countries
Training & Education
- Foundational training for individuals new to the industry
- Instruction on vacation research and planning
- Supplier and reservation platform education
- Destination and product-specific learning
- Professional certification opportunities
- Continued training and development resources
Opportunity Highlights
- 100% remote opportunity
- Flexible part-time or full-time scheduling
- Beginner-friendly training and resources
- Independence in managing your schedule and client activity
- Access to established suppliers and professional planning resources
- Opportunities to develop customer service, sales, research, and organizational skills
- Continued destination and supplier education
- Travel-related discounts and industry benefits where applicable
- Opportunities to develop expertise in specific destinations or vacation styles
- Continued professional growth and skill development