Experience Arrangements Coordinator

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Role

Our remote travel operations team is continuing to expand, and we're seeking dependable, service-oriented individuals to join us as Experience Arrangements Coordinators. In this position, you'll work closely with clients to help organize travel plans, oversee important booking details, and provide ongoing coordination support throughout the planning process.

This role is ideal for individuals who enjoy communication, organization, and creating positive client experiences while working remotely. Whether you're transitioning from a customer facing role or exploring a new opportunity, complete training and ongoing support are provided.

Responsibilities

• Assist travelers with vacation requests, scheduling preferences, and trip planning needs
• Coordinate travel services such as accommodations, cruises, transportation, excursions, and activities
• Review pricing, availability, and travel selections through approved booking and supplier platforms
• Manage itinerary details, confirmations, and reservation updates accurately
• Communicate with clients through email, phone, and online communication systems
• Support clients with booking modifications, travel adjustments, and follow-up assistance
• Stay current on supplier updates, destination highlights, and promotional offers
• Participate in remote onboarding, training sessions, and professional development programs

Qualifications

• Strong communication and customer service skills
• Detail-oriented with solid organizational abilities
• Comfortable multitasking and working independently from home
• Familiarity with online tools, email, and basic computer applications
• Reliable internet connection and professional communication habits
• Positive attitude and willingness to develop new skills
• Interest in hospitality, travel coordination, administration, or support services
• Must be at least 18 years old
• Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or other hiring regions

What We Offer

• Fully remote position with flexible scheduling
• Step-by-step onboarding and training resources
• Ongoing mentorship and continued learning opportunities
• Access to travel systems, supplier partnerships, and booking tools
• Eligibility for travel-related discounts, perks, and incentive programs
• Supportive team culture with advancement potential within a growing remote organization