Vacation Client Support Advisor

Position Overview

We're expanding our remote client services team and currently seeking dependable, people-focused individuals to join us as Vacation Client Support Advisors. In this role, you'll assist travelers by helping coordinate vacation plans, tracking important booking details, and providing ongoing support to help ensure a seamless planning experience from start to finish.

This opportunity is ideal for individuals who enjoy customer interaction, staying organized, and managing details in a remote environment. Whether you're looking to grow new skills or bring experience from another service-based field, full training and continuous support are provided.

Key Responsibilities

• Guide clients through travel planning steps based on their interests, schedules, and budgets
• Assist with coordinating reservations for accommodations, cruises, transportation, excursions, and vacation packages
• Research travel options and availability using approved supplier and reservation systems
• Share timely updates related to itineraries, confirmations, and upcoming trip details
• Respond to client questions through phone, email, and online communication platforms
• Support itinerary changes, special requests, and follow-up communication as needed
• Maintain organized records and accurate client documentation within internal systems
• Attend virtual onboarding sessions, workshops, and ongoing training opportunities

What This Opportunity Offers

• Fully remote work environment
• Flexible scheduling options to fit your availability
• Structured onboarding and guided training support
• Continued learning and professional development resources
• Access to supplier partnerships, travel systems, and booking tools
• Eligibility for incentive programs, travel discounts, and recognition opportunities
• Career growth potential within an expanding remote team

Preferred Qualifications

• Strong interpersonal and communication abilities
• Detail-oriented with solid organizational skills
• Comfortable managing tasks independently in a virtual setting
• Familiarity with basic computer systems, email, and online platforms
• Reliable internet connection and professional communication habits
• Positive mindset and willingness to learn.

Requirements

• Must be at least 18 years old
• Applicants must be authorized to work within the United States, Mexico, Australia, Spain, United Kingdom, or other hiring regions