Travel Client Support Consultant

Role Overview

Our team is currently seeking customer-focused individuals interested in supporting clients with travel coordination and trip-related services in a remote environment. As a Travel Client Support Consultant, you will assist with itinerary preparation, reservation management, and customer communication while helping create a smooth planning experience for clients.

This position is well suited for individuals who enjoy working independently, staying organized, and providing helpful service in a flexible work-from-home setting. No previous travel background is required, as onboarding and training are provided.

Responsibilities

• Assist clients with coordinating vacations, accommodations, transportation, and travel arrangements
• Research travel opportunities and booking options through approved company systems
• Review reservation information and travel details to help maintain accuracy
• Provide clients with helpful travel guidance based on their preferences, schedule, and budget
• Respond to client questions and support requests through email, phone, and digital communication channels
• Manage booking changes, itinerary updates, and customer service follow-up
• Maintain accurate client profiles, booking records, and supporting documentation
• Participate in virtual meetings, educational sessions, and ongoing training opportunities

What You'll Gain

• Remote work flexibility
• Flexible scheduling options
• Training and onboarding support
• Access to travel-related discounts, incentives, and supplier perks
• Supportive and collaborative remote team
• Opportunities for continued learning and advancement

Qualifications

• Strong communication and customer service skills
• Ability to stay organized and manage multiple responsibilities effectively
• Comfortable using online systems, booking tools, and basic computer applications
• Reliable internet connection required
• Self-motivated with attention to detail
• Must be 18 years of age or older
• Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain