Client Services Advisor

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview

Our expanding remote travel support team is seeking dependable, detail-oriented individuals to join us as Client Services Advisor. In this role, you will assist travelers throughout their planning journey by helping organize trip details, supporting reservation coordination, and ensuring all information is accurately managed from initial request through final confirmation.

This opportunity is well suited for individuals who enjoy helping others, maintaining structure, and working independently in a flexible remote environment. No previous experience in the travel industry is required—comprehensive training, onboarding, and ongoing support are provided.

Key Responsibilities

• Support clients with travel planning needs, preferences, and scheduling requests
• Coordinate travel arrangements including hotels, flights, cruises, transportation, tours, and activities
• Research and compare available travel options using approved booking systems and supplier platforms
• Provide timely updates regarding reservation status, confirmations, and itinerary progress
• Communicate with clients through phone, email, and online messaging channels
• Assist with itinerary changes, booking adjustments, and follow-up support
• Maintain accurate, organized client records within internal systems
• Monitor supplier updates, destination insights, and promotional offers
• Participate in virtual onboarding, training sessions, and ongoing development programs

Qualifications

• Strong written and verbal communication skills
• High attention to detail with strong organizational abilities
• Ability to manage multiple tasks independently in a remote setting
• Comfortable using email, online platforms, and basic computer systems
• Reliable internet connection and professional communication habits
• Self-motivated with a positive and adaptable attitude
• Interest in travel, hospitality, coordination, or customer service roles
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Mexico, Australia, or other approved hiring regions

Perks & Benefits

• Fully remote work opportunity
• Flexible scheduling options
• Structured onboarding and guided training support
• Ongoing mentorship and professional development
• Access to travel tools, supplier networks, and booking systems
• Eligibility for travel-related incentives, discounts, and recognition programs
• Career advancement opportunities within a growing remote team