Client Travel Experience Specialist

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently expanding our team and seeking individuals who enjoy working with clients and coordinating travel details to join us as Client Travel Experience Specialist. In this role, you will assist travelers with organizing customized vacation plans, exploring destination options, and helping ensure each step of their planning process is handled smoothly from start to finish.

This opportunity is ideal for individuals who enjoy communication-focused work, staying organized, and learning about travel experiences such as resorts, cruises, guided tours, and international destinations—all within a flexible remote environment. Training resources and ongoing guidance are provided.

Key Responsibilities

• Support clients with planning travel arrangements including hotels, flights, cruises, and activities
• Identify destination options that align with traveler preferences and trip goals
• Offer helpful suggestions to assist with itinerary planning
• Communicate with clients via email, messaging platforms, and phone when needed
• Coordinate booking confirmations with approved travel supplier partners
• Maintain accurate and organized client itinerary records
• Stay informed about travel updates, promotions, and destination opportunities
• Assist clients throughout various stages of their travel preparation process

Qualifications

• Interest in client experience and travel coordination
• Strong communication and organizational skills
• Ability to manage multiple planning requests efficiently
• Comfortable working independently in a remote environment
• Familiarity with basic computer tools and online systems
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Mexico, Australia or other qualifying  regions
• No prior travel industry experience required onboarding and training provided

Perks

• Flexible remote scheduling structure
• Step-by-step onboarding with ongoing mentorship support
• Access to travel supplier partnerships and coordination platforms
• Eligibility for travel-related incentives and industry perks
• Opportunities to grow into advanced client experience or advisory roles