Job Openings Remote Client Experience Advisor

About the job Remote Client Experience Advisor

About This Opportunity

We're currently expanding our remote team and are looking for service-driven individuals to join us as Remote Client Experience Advisor. In this role, you'll support travelers throughout their planning journey by helping organize trip details, providing timely updates, and ensuring each step of the experience is handled with care and accuracy.

This opportunity is ideal for individuals who enjoy working with people, staying organized, and building valuable coordination skills in a flexible, home-based environment. No previous travel experience is required—comprehensive training and ongoing support are included.

What You'll Be Responsible For

  • Connect with clients to understand travel plans, preferences, and timelines
  • Assist with building and organizing itinerary details based on client needs
  • Research and compare travel options using approved booking platforms
  • Share clear, accurate information and helpful recommendations
  • Communicate with clients through email, phone, and online messaging systems
  • Handle updates, changes, and follow-up requests efficiently
  • Maintain accurate digital records and documentation
  • Participate in virtual training sessions and team development activities

What You'll Gain From This Role

  • Fully remote position with flexible scheduling options
  • Step-by-step onboarding to help you get started confidently
  • Ongoing training and professional development resources
  • Access to industry tools and supplier platforms
  • Eligibility for performance-based incentives and travel-related perks
  • Supportive team environment with opportunities for long-term growth

What We're Looking For

  • Strong communication skills with a client-focused approach
  • Ability to stay organized and manage multiple tasks 
  • Comfort working independently in a remote setting
  • Basic computer knowledge and confidence using online systems
  • Positive attitude and willingness to learn new skills
  • Be at least 18 years of age
  • Be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions