Client Journey Travel Advisor

Role Overview

We're expanding our remote travel support team and are seeking detail-oriented, service-driven individuals to join us as Client Journey Travel Advisors. In this role, you'll guide clients through the travel planning process by helping organize trip details, coordinating arrangements, and ensuring each step is handled smoothly and accurately from initial request through final confirmation.

This position is well suited for individuals who enjoy assisting others, managing details, and working independently in a flexible remote environment. Full training and ongoing support are provided, making this a strong opportunity for both entry-level candidates and those with prior service experience.

Core Responsibilities

• Work with clients to understand travel needs, preferences, and budget considerations
• Assist in building and organizing personalized travel plans
• Research and evaluate travel options including accommodations, transportation, cruises, tours, and activities
• Confirm availability and process arrangements through approved booking systems
• Provide clear communication regarding updates, confirmations, and itinerary progress
• Respond to client inquiries via phone, email, and online messaging platforms
• Support modifications, scheduling changes, and follow-up requests as needed
• Maintain accurate documentation and organized client records within internal systems
• Participate in virtual training sessions and ongoing development programs

What We Offer

• Remote-first work environment
• Flexible scheduling options
• Structured onboarding and continuous training support
• Ongoing development and skill-building opportunities
• Access to travel planning systems and supplier networks
• Eligibility for incentive programs and travel-related perks
• Collaborative team environment with growth potential

Required Qualifications

• Strong communication skills (written and verbal)
• Highly organized with strong attention to detail
• Ability to manage multiple responsibilities independently
• Comfortable using basic computer tools and online platforms
• Reliable internet connection
• Positive attitude and willingness to learn
• Must be at least 18 years of age
• Must be legally authorized to work within the United States, United Kingdom, Mexico, Australia, or Spain