Assistant Manager - Network and Infrastructure / Senior Network Specialist

About The Team

At HKBN, its more than a job but an inspirational life journey. We offer a fast-paced, dynamic and fulfilling experience as you expand your career. We are one of the regions fastest growing telecom services and digital solutions providers. We bring together the best of technology, global partnerships, and customer-centric innovation with a Purposeful culture that unleashes Change and Growth. In Hong Kong, our Residential Solutions services 1-in-3 households, while our comprehensive one-stop Enterprise Solutions helps 1-in-every-2 active companies to transform digitally and stay competitive today and tomorrow.

HKBN is the place for resourceful, entrepreneurial and fun-loving Talents who like problem-solving and make deep impact: enrich lives, empower companies, and transform society. We are committed to deliver solid results through trust and passion across multiple geographical markets.

About the Role

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor network performance and ensure network system availability and reliability
• Monitor network system resource utilization trending and capacity planning
• Architecture review and design for existing or new environment
• Provide Level 2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and for the alignment of best practices are adopted in all aspects of operations and project implementation
• Willing to explore / share emerging technologies and propose changes where needed
• Work independently, self-initiative, good interpersonal skills & work under pressure
• Work on weekend / non-office hour as required

About You

• At least 5 years hands-on relevant experience
• Deep understanding of LAN/WAN/WIFI/NAC technology and networking environment
• Familiarity with TCP / IP stack, switching & routing network, wireless network, ACLs, policy-based routing, dynamic routing (EIGRP, OSPF, BGP, etc.)
• Proficiency in private and public WAN technologies (MPLS, VPLS, DIA, VPN, SD-WAN)
• With experience in network automation implementation, network diagnostic and network analytics tools
• Hands-on experience in F5 load balancing, ASM, APM
• Hands-on experience in firewall management including security protection (e.g., Palo Alto, Fortinet, Cisco, Juniper)
• Experience in CDN, WAF, DDOS, BOT protection
• Experience in Hypervisors network connectivity and Cloud connectivity (e.g.,
• VMware, AWS, Azure) is a plus
• CCNP or higher is an advantage
• Degree or diploma holder in networking
• Candidate with less experience will be considered as Senior Network Specialist