Senior/ Specialist - Business Process Management

Specialist/Senior Specialist - Business Process Management

• Responsible for analysing, developing, and implementing strategies to optimize business processes
• Evaluate current business processes to identify areas for improvement
• Assist Business Process Manager to lead, drive and monitor target key process improvement projects and systems implementation including workflow design, and process re-engineering
• Develop improvement strategies to enhance operating efficiency, quality, performance and cost effectiveness.
• Collaborate with cross-functional teams to collect and consolidate business requirements to develop and implement process changes with positive attitude
• Provide admin support including documenting all process changes and updates, preparing meetings and presentations
• Develop training materials and deliver training and support to stakeholders on new processes
• Handle Ad hoc duties as assigned

Requirements:

• Bachelors Degree in Business, Information Technology or related disciplines
• 3-5 years of project management/business analyst experience
• Strong knowledge of process improvement methodologies and business process re-engineering
• Excellent communication and stakeholder management skills
• Strong problem-solving skills and attention to detail
• Good team player and able to work with minimal supervision
• Experience in using Visio is a plus