Solution Manager - MS Presales Specialist

About The Team

At HKBN, its more than a job but an inspirational life journey. We offer a fast-paced, dynamic and fulfilling experience as you expand your career. We are one of the regions fastest growing telecom services and digital solutions providers.We bring together the best of technology, global partnerships, and customer-centric innovation with a Purposeful culture that unleashes Change and Growth. In Hong Kong, our Residential Solutions services 1-in-3 households, while our comprehensive one-stop Enterprise Solutions helps 1-in-every-2 active companies to transform digitally and stay competitive today and tomorrow. HKBN is the place for resourceful, entrepreneurial and fun-loving Talents who like problem solving and make deep impact: enrich lives, empower companies, and transform society. We are committed to deliver solid results through trust and passion across multiple geographical markets.

About the role

• Take lead on the Managed Services ( MS ) contract engagement for both renewal and netnew.
• Understand customer needs and make Presales presentations.
• Build lasting relationships with customers.
• Prepare sales proposals and train other sales representatives from time to time.
• Gather and assess customer needs, both business and technology whatever in the MS support, or Project services sector.
• Identify likely problem areas that require attention.
• Act as a Technical Presales on an appropriate technical solution to meet the customers business requirements.
• Actively supports the account team with solution advice, proposals, presentations, and other customer communications.
• Analyzes and provides support to deals in the pipeline where needed.
• Planning of sales strategies, the positioning in contrast to the competitors, and the demonstration of the business.
• Preparation of presentations about the products or services with all their values for the usage of the sales department.
• Answering customers RFPs and RFIs for our local and global sales teams.
• Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers demands.

About You

• Bachelors Degree in Sales or Marketing or equivalent.
• Well-versed with Excel and CRM software.
• Fluent English, Cantonese, and Mandarin.
• Minimum of 5 years experience in technical consultative selling and account management.
• Technical and/or solution experience in the appropriate industry.
• Understanding of technical innovations and trends as well as their impact on solving customer business problems. And then applies an understanding of the customers value chain and business requirements when designing and proposing solutions
• Establishes thought leadership in a technical specialty area with customers.
• Demonstrated ability to work as the lead for large complex case.
• Strong communications skills with executive managers, as well as some C-level executives.
• Attention to details.
• Experience in RFPs and RFIs, POCs.
• Experience working with global customers.
• Good interpersonal, presentation, and communication skills.
• Strong customer service orientation
• Analytical skills and the ability to recognize the demands on the side of the clients.