This hotel is being rebranded as ANA Crowne Plaza Hotel Chiryu by IHG from Hotel Crown Palais Chiryu

Job Summary

*Proficiency in English is a must and conversational Japanese is beneficial

*Must have Japanese citizenship or Eligible 'Work in Japan permit' / COE holder

As a Guest Service Agent, you will be the first point of contact for our guests, ensuring a seamless check-in and check-out process. Your responsibilities include managing room assignments, processing payments, and addressing guest inquiries with professionalism and efficiency. You will coordinate with various departments to fulfill guest requests and resolve any issues promptly, enhancing overall guest satisfaction.