Assistant Manager - Remittance and Settlement (Banking)

A reputable local Bank in Hong Kong with a well-established Branch Network is looking for an experienced assistant manager for daily operations of inward and outward remittance processing.

Responsibilities:

• Check and approve outward remittance transactions submitted via various channels within required service standard

• Coordinate with branches and departments in resolving daily operational issues

• Handle telephone enquiries by customers, RBD, CBD, PBD and any internal departments

• Liaise with clients for problem solving if any

• Prepare daily and monthly reporting in relation to AML issues and case incidents

• Report irregularities to supervisors and Department Head timely

• Assist managers in process improvement / re-engineering of current work flow

• Assist managers to ensure good communication and high team work spirits within department

• Assist to provide training and coaching to subordinates

• Perform other duties assigned by managers or Department Head from time to time

• Participate in user acceptance tests or system enhancement projects in relation to Remittance

• Perform administrative works and regular or ad hoc reporting timely for department head

• Perform procedure manual update by reflecting update operations and procedures from time to time

Requirements:

• Degree holder in Banking / Business Administration / Finance/ Management

• At least 5 years relevant experience in Banking industry or financial institution, with supervisory experience is preferred

• Strong communication, interpersonal, people management and analytical skills

• Mature and able to work independently and under pressure

• Innovative and self-initiative

• Good command of spoken and written English and Chinese

Interested parties please send your resume in word format with current & expected salary and notice period to leo@hkjobc.com. For details, please feel free to contact Leo at 6282 8201.