Relationship Manager Retail Banking

A Leading Local Bank in Hong Kong is currently seeking a high caliber professional Relationship Manager in their Retail Banking.

Responsibilities

• Acquire, maintain and develop sustainable relationships with mainlander customer through account servicing and focus on retail banking products
• Provide dedicated support to offshore and mainland customers by identifying their financial and other banking needs, then making referrals to Branch RM
• Provide personalized account services to promote banks brand, handle customers account opening matters and coordinate with other relevant departments for completing account opening procedures
• Collaborate closely with other departments to ensure that customer instructions are executed accurately and in a timely manner

Requirements

• University level education is an advantage preferably in finance, business or a related discipline OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience

• Passes in the Hong Kong Securities Institute Licensing Examinations and fulfil the competency requirements to carry out regulated activities as defined under the Regulator

• Minimum 2 years direct sales experience in banking industry

• Good knowledge of wealth management products, both investment and insurance

• Good understanding of branch services and operations

• Customer oriented with strong language skills and service mindset, ability to capture customer financial needs and make referrals where appropriate

• High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage

• Candidates with less experience will be considered for Assistant Manager

Interested parties please send your resume in word format with current & expected salary and notice period to san@hkjobc.com. For details, please feel free to contact San at 98540770.