(Senior) Officer , Credit Card Authorization & Fraud Detection

A reputable local Bank in Hong Kong with a well-established Branch Network is looking for an officer to join her Credit Card Department.

Responsibilities:

• Maintain a smooth 7x24 hours hotlines services to cardholders, merchants and acquiring banks

• Supervise and provide coaching to authorizer

• Support hotlines services to cardholder, merchants and acquiring Banks

• Support daily authorization services and fraud monitoring

• Assist in user acceptance tests or system enhancement projects when required

Requirements:

• Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services

• With excellent service manner

• Mature and able to work independently and under pressure

• Willing to work in shift duty

• Good command of spoken and written English and Chinese

• Candidate with more experience will be considered as Senior Authorization Officer.

Interested parties please send your resume in word format with current & expected salary and notice period to leo@hkjobc.com. For details, please feel free to contact Leo at 6282 8201.