Premier Banking Centre Executive

Premier Banking Centre Executive

A Leading Foreign Bank in Hong Kong is currently seeking a high caliber Premier Banking Centre Executive in her Call Centre.

Responsibilities

• Handle inbound Call of Premier Accounts (over HKD1 million clients)
• Focus on quality of services & maintain excellent customer service
• Refer business leads to Relationship Managers of different Branches
• Ensure customer satisfaction during the calls

Requirements

• A pass in 5 subjects for HKCEE or HKDSE including Maths, plus Chinese or English, or above
• Ability to provide excellent customer service over the phone and be a good problem solver
• Good verbal communications skills in Cantonese, English and Mandarin
• Flexibility to work on a rotating shift covering days, nights, weekends and public holidays with a five-day working week
• No banking experience is required as training will be provided
• § Applicants with prior customer service experience, and holding either an investment (HKSI 1,7,8) or insurance license (IIQE 1, 2, 3), will be considered for a Senior Wealth & Personal Banking Executive role

Interested parties please send your resume in word format with current & expected salary and notice period to san@hkjobc.com. For details, please feel free to contact San at 9854 0770.