Strategic Planning Manager (Banking)

Strategic Planning Manager (Banking)

A reputable China-based Bank with its Group Company listed in Hong Kong is looking for a Strategic Planning Manager.

Responsibilities:

• § Review, formulate and implement strategies to align with the business targets and improve customer experience

• § Design and monitor the implementation of business plans of branches through initiatives/activities on acquisition, cross-selling, service upgrade, customer loyalty and retention, etc.

• § Work with various internal and external stakeholders to meet business needs from a holistic perspective

• § Collect and analyze data and feedbacks from time to time and make business recommendations for continuous improvement

• § Perform administrative duties, system UAT, compiles various data and generate reports for strategic business analysis.

• § Assist in regular customer behavior and business analysis to provide information on the segmentation and customer behavior changes

Requirements:

• § Degree Holder with major in Business Administration or related disciplines;

• § At least 5 years relevant experience in banking industry; solid experience in customer management, marketing, or product management is preferred;

• § Familiar with branch operations and operations/service enhancement is an advantage;

• § Excellent communication and presentation skills;

• § A good team player with strong business acumen and analytical skills;

• § Able to work under pressure to meet tight deadline;

• § Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable;

• § Candidate with less experience will be considered as Assistant Strategic Planning Manager.

Interested parties please send your resume in word format with current & expected salary and notice period to ada@hkjobc.com. For details, please feel free to contact Ada at 9710 9507.