Job Openings Network & Security Engineer

About the job Network & Security Engineer

Our client is an international tech consulting company with +25 years of experience offering solutions to support companies' businesses and digital transformation.

Responsibilities:

  • Manage incoming tickets and alerts, ensuring effective resolution of network issues.
  • Configure and troubleshoot network switches remotely, including setting up AAA and EEM scripts as needed.
  • Continuously monitor network alerts across all regions, communicating the status of devices through ticket management and direct communication when required.
  • Inspect switch logs and interpret Syslog messages.
  • Review ticket statuses and update them as needed.
  • Perform scheduled changes and upgrades to the firewall cluster, preparing them according to the change management process.
  • Develop and update work instructions to improve change management processes, reporting updates to the global team to ensure compliance with existing documentation.
  • Troubleshoot and resolve switch connection issues, including addressing potential fiber connection faults.

Candidate Profile:

  • Fortinet NSE4 certification with a minimum of 3 years of experience, including managing firewall clusters, updating firewall policies, implementing IPSEC and SSL, and capturing packets using firewall CLI.
  • Cisco CCNP certification with at least 5 years of experience, focusing on switch upgrades, VTP configurations, L2 troubleshooting, and remotely adjusting access lists.
  • Experience with Cisco DNA, managing wireless controllers, access points, and switches.
  • Familiarity with incident and change management procedures using ITIL4 concepts.
  • Strong expertise in Cisco Switches, Cisco Wireless technologies, firewalls, and security terminology.
  • Knowledge of automation using APIs and EEM scripts.
  • Experience with Zscaler technology is a plus.
  • Ability to create technical documentation, such as work instructions, technical project support documents, and network design diagrams.
  • Excellent communication skills for collaborating with end users as needed.
  • Good spoken English (C1 minimum) and Spanish (plus).

Preferred Certifications:

  • Cisco CCNP.
  • NSE5 FortiManager/FortiAnalyzer.
  • ITILV4 Foundation certification.
  • Experience with Cisco DNA Center.