Job Openings
Network & Security Engineer
About the job Network & Security Engineer
Our client is an international tech consulting company with +25 years of experience offering solutions to support companies' businesses and digital transformation.
Responsibilities:
- Manage incoming tickets and alerts, ensuring effective resolution of network issues.
- Configure and troubleshoot network switches remotely, including setting up AAA and EEM scripts as needed.
- Continuously monitor network alerts across all regions, communicating the status of devices through ticket management and direct communication when required.
- Inspect switch logs and interpret Syslog messages.
- Review ticket statuses and update them as needed.
- Perform scheduled changes and upgrades to the firewall cluster, preparing them according to the change management process.
- Develop and update work instructions to improve change management processes, reporting updates to the global team to ensure compliance with existing documentation.
- Troubleshoot and resolve switch connection issues, including addressing potential fiber connection faults.
Candidate Profile:
- Fortinet NSE4 certification with a minimum of 3 years of experience, including managing firewall clusters, updating firewall policies, implementing IPSEC and SSL, and capturing packets using firewall CLI.
- Cisco CCNP certification with at least 5 years of experience, focusing on switch upgrades, VTP configurations, L2 troubleshooting, and remotely adjusting access lists.
- Experience with Cisco DNA, managing wireless controllers, access points, and switches.
- Familiarity with incident and change management procedures using ITIL4 concepts.
- Strong expertise in Cisco Switches, Cisco Wireless technologies, firewalls, and security terminology.
- Knowledge of automation using APIs and EEM scripts.
- Experience with Zscaler technology is a plus.
- Ability to create technical documentation, such as work instructions, technical project support documents, and network design diagrams.
- Excellent communication skills for collaborating with end users as needed.
- Good spoken English (C1 minimum) and Spanish (plus).
Preferred Certifications:
- Cisco CCNP.
- NSE5 FortiManager/FortiAnalyzer.
- ITILV4 Foundation certification.
- Experience with Cisco DNA Center.