Job Openings
Applications Engineer - ServiceNow
About the job Applications Engineer - ServiceNow
Applications Engineer - ServiceNow
Remote | Preferred Base: Los Angeles (or NY, DC, Orange County, Houston, Dallas)
$100,000 - $130,000 DOE | Full-Time | Direct Hire
Are you a hands-on ServiceNow expert ready to step into a high-visibility role?
HireNow Staffing is seeking an Applications Engineer to help shape and support a top-tier global IT environment. In this role, you'll manage, maintain, and evolve a mission-critical ServiceNow platform, serving as a core player in optimizing ITSM and ITOM operations across the enterprise.
What You'll Own
You'll balance both the backend and user-facing sides of the ServiceNow platform ensuring stability while leading forward-thinking enhancements and integration projects.
Core Responsibilities:
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Handle platform administration, version upgrades, patch cycles, and configuration
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Design and implement system improvements using ServiceNow best practices
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Ensure operational uptime of MID Servers and associated integrations
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Act as a primary resource for user support, troubleshooting, and maintenance
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Partner with stakeholders to capture business needs and translate them into actionable solutions
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Develop meaningful dashboards and reporting tools for various departments
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Assist in governance and compliance related to security standards (ISO 27001/2)
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Facilitate workshops and working sessions with business process owners
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Contribute to Agile/Scrum-based sprint planning and backlog grooming
What You Bring
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Bachelor's degree or equivalent practical experience
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4+ years of deep ServiceNow experience across ITSM/ITOM functions
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Strong architectural understanding of the ServiceNow ecosystem
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Experience working across multi-disciplinary IT teams in an enterprise environment
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Excellent documentation, stakeholder communication, and problem-solving skills
Extra Points If You Have
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ServiceNow HAM Pro experience
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Knowledge of CSDM, Discovery, Service Mapping, or CMDB management
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Familiarity with ITIL concepts and process workflows
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Prior experience in regulated environments or ISO-compliant orgs
Why This Role?
This position puts you at the heart of a small but agile team where your work has immediate impact. You'll be deeply involved in both technical administration and strategic planning acting as both a ServiceNow administrator and business analyst. It's a rare hybrid role offering a chance to grow technically and cross-functionally.
Team Snapshot:
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Join a collaborative 4-person team committed to continuous improvement
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Work closely with internal users, IT leadership, and cross-functional partners
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Play a pivotal role in transforming digital workflows across the organization
Apply now through HireNow Staffing and bring your ServiceNow skills to a new level.
Open to U.S.-based candidates only. Sponsorship not available for this role.
https://www.careers-page.com/hirenow-staffing-inc/job/QW7RW9VW
Package Details
Remote | Preferred Base: Los Angeles (or NY, DC, Orange County, Houston, Dallas)
$100,000 - $130,000 DOE | Full-Time | Direct Hire
Are you a hands-on ServiceNow expert ready to step into a high-visibility role?
What You Bring
Bachelor's degree or equivalent practical experience
4+ years of deep ServiceNow experience across ITSM/ITOM functions
Strong architectural understanding of the ServiceNow ecosystem
Experience working across multi-disciplinary IT teams in an enterprise environment
Excellent documentation, stakeholder communication, and problem-solving skills
Extra Points If You Have
ServiceNow HAM Pro experience
Knowledge of CSDM, Discovery, Service Mapping, or CMDB management
Familiarity with ITIL concepts and process workflows
Prior experience in regulated environments or ISO-compliant orgs