Product Development Manager

Are you a problem-solver who always finds a solution? Do you have a passion for growth and a commitment to achieving results? Join our highly profitable, tech-driven laundromat business as an Product Development Manager. We are seeking someone who is dedicated to personal and professional growth, eager to make a lasting impact, and excited to drive innovation across our products and services. If you're looking to be part of a team that values resilience, profitability, and long-term success, we'd love to hear from you.

Key Responsibilities

Innovation Leadership:

• Lead research and development initiatives to enhance our offerings.
• Identify and implement cutting-edge technologies to improve customer experiences.
• Develop and refine laundry wash programs and service enhancements.

Process Optimization:

• Analyze operational processes to improve efficiency and value for money.
• Enhance customer experience by optimizing UI/UX on our technology platforms.
• Implement innovative solutions that provide quality with lasting success.

Software Development Collaboration:

• Prioritize and guide software development features in alignment with business goals.
• Collaborate with development teams to ensure timely delivery of projects.
• Troubleshoot and address customer feedback related to our loyalty app and e-commerce web app.

Equipment Testing and Evaluation:

• Test and evaluate new machinery for durability, performance, and customer satisfaction.
• Provide detailed insights and recommendations based on testing outcomes.
• Work alongside the owner to explore new machines and technological advancements.

Requirements

• Bachelor's degree in Engineering, Business, Computer Science, or related fields.
• Proven experience in R&D, innovation, or product management roles.
• Strong problem-solving skills with a resilient mindset: "I can always find a solution."
• Commitment to personal growth and continuous learning.
• Results-driven with a track record of achieving goals.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and adapt to changing priorities.
• Open to candidates from various industries with transferable skills.

Competencies

Personal Competencies:

• Resilience: You believe there's always a solution and persist until you find it.
• Growth Mindset: Fully committed to your own growth and helping others grow.
• Profitability Focus: Understand the importance of running a highly profitable business.
• Results-Oriented: Dedicated to achieving and exceeding targets.
• Long-Term Vision: Provide quality solutions that contribute to lasting success.

On-the-Job Competencies:

• Innovative Thinking: Ability to introduce new ideas that enhance products and services.
• Project Management: Skilled at leading projects from inception to completion efficiently.
• Technical Acumen: Comfortable working with technology platforms and evaluating new equipment.
• Customer-Centric Approach: Passionate about improving the customer experience.
• Collaboration: Effective at working with cross-functional teams to achieve common goals.