Quality Manager | Senai

Company Background:

Our client is a global leader in the design and manufacturing of automotive seat motors, dedicated to enhancing vehicle comfort. To strengthen its global presence, the company is establishing a new plant in Senai, Malaysia. With continuous investment in R&D, our client delivers high-quality, efficient, and innovative products while striving for industry leadership and excellence in service.

Job Descriptions:

1. Quality Leadership & Strategy

• Lead the Quality Department (PQE, CQE, SQE, Incoming Inspection, and System Quality).
• Formulate and implement quality strategies aligned with plant and corporate direction.
• Ensure compliance with automotive quality standards including IATF 16949 and customer-specific requirements.

2. Quality Management System (QMS)

• Oversee development, implementation, and maintenance of quality procedures, work instructions, and documentation.
• Ensure effective execution of 5S, ISO, IATF 16949, and internal quality standards.
• Lead management reviews and ensure QMS performance targets are met.

3. Customer Quality & Issue Resolution

• Serve as the main quality contact for OEM customers.
• Manage customer complaints, provide timely 8D/5Why reports, and drive root-cause analysis and corrective actions.
• Ensure strong customer satisfaction by maintaining excellent communication and follow-up.

4. APQP/PPAP & Product Quality Assurance

• Lead product qualification activities: APQP, PPAP submission, validation, and quality approvals.
• Review quality documentation from production and suppliers to ensure readiness for customer audits.
• Ensure inspection standards, quality plans, and control plans are properly implemented.

5. Supplier Quality Management

• Oversee SQE activities evaluation, qualification, and performance monitoring of suppliers.
• Drive supplier improvement programs and ensure non-conformities are closed with effective CAPA.

6. Internal & External Audit Management

• Lead internal audit programs and coordinate external audits (IATF, customer, OEM audits).
• Ensure timely closure of audit findings and preventive measures.

7. Continuous Improvement & Data Analytics

• Monitor key quality KPIs: PPM, FPY, NPIs, warranty return trends, and customer scorecards.
• Lead improvement projects using quality tools (FMEA,PPAP,APQP SPC, MSA, DOE, Lean Six Sigma).
• Analyze 4M/Process changes and ensure product and process stability.

Job Requirements 

• Bachelors Degree in Mechanical, Electrical, Mechatronics, Automation, Quality Management, or related engineering field.
• Minimum 5 - 7 years of experience in automotive quality, including at least 2 years in a supervisory or managerial role.
• Strong knowledge of IATF 16949, VDA 6.3, APQP, PPAP, FMEA, MSA, SPC, 8D methodology.
• Hands-on experience with quality measuring tools (CMM, calipers, micrometers, gauges).
• Strong leadership, decision-making, and communication skills.
• Proficient in English, Malay, and Mandarin (to coordinate with Mandarin-speaking teams and clients).

Benefits

• 13th -month + Yearly performance bonus + Yearly salary increments
• Meal allowance / Free lunch + Transport allowance
• Medical claim (RM1,400/year)
• Career growth opportunities within a global automotive manufacturing environment.
• Exposure to international clients and projects, including oversea training opportunities.

Salary up to RM13.5k