Customer Success Manager for a Courier Co

Our client is revolutionize the logistics and shipping industry with almost 100 branches.
Ranked among top 5 courier startups in Egypt.

Job Description : CS Manager

- Design and implement business strategies, plans and procedures.

-Set comprehensive goals for performance and growth.

-Establish policies that promote company culture and vision.

-Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)

-Lead employees to encourage maximum performance and dedication.

-Evaluate performance by analyzing and interpreting data and metrics.

-Write and submit reports to the CEO in all matters of importance.

-Assist CEO in fundraising ventures.

-Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

-Manage relationships with partners/vendors.

Job Requirements:

-Bachelors degree in Business Administration or industry-relevant equivalent.

-Proven experience in a senior executive role

-In-depth understanding of the industry and the workings of different departments of a company, including finance, sales and human resources.

-Excellent leadership and organisational skills

-Knowledge of accounting, financial analysis and data analysis.

-Outstanding written and oral communication skills.

-Strategic planning and business development.