Operations Management Lead - Onsite | Liberty, Missouri | Amazon HMC3
Job Description:
As the Operations Management Lead, you will be responsible for overseeing the onsite operations of our delivery associate and fleet vehicle inspections company, Paragon Logistics LLC.
Key Responsibilities:
- Manage and oversee the daily operations of the onsite delivery associate and fleet vehicle inspections company
- Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction
- Train, mentor, and supervise a team of delivery associates and inspectors to ensure high-quality service delivery
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective measures
- Collaborate with other departments, such as logistics, customer service, and finance, to ensure smooth operations and timely delivery of services
- Maintain accurate records of inventory, equipment, and personnel to ensure efficient resource allocation
- Conduct regular performance evaluations and provide feedback to team members to promote growth and development
- Ensure compliance with company policies, procedures, and safety regulations
- Identify and resolve any operational issues or customer complaints in a timely and professional manner
- Stay up-to-date with industry trends and implement best practices to enhance operations and customer satisfaction
Qualifications:
- Minimum of 2 years of experience in operations management, preferably in the logistics or transportation industry
- Strong leadership skills with the ability to motivate and manage a team effectively
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and other relevant software
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced and dynamic environment
- Knowledge of safety and compliance regulations
- Flexibility to work occasional evenings and weekends as needed
- Valid driver's license and clean driving record
If you are a results-driven individual with a passion for operations management and a desire to lead a team to success, we want to hear from you! Apply now to join our growing team!
Required Skills:
Career Development Indicators Business Operations Key Performance Indicators Operations Management Salary Supply Interpersonal Skills Administration Software Microsoft Office Business Communication Management