Product Design Lead

Hilo Talent Partners has been engaged to lead a search for our client, MDCalc.

THE OPPORTUNITY

Since 2005, MDCalc has been an essential part of the clinician's workflow to help achieve better patient outcomes. Actively used by more than 65% of US physicians, MDCalc is the most broadly used medical reference at the point-of-care for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally support 50+ specialties and cover 200+ patient conditions.

We're seeking a Product Design Lead to optimize the digital experience across our web and mobile platforms. This person will play a key role in shaping our design strategy, championing UI/UX best practices, and building intuitive, user-centered products that help healthcare professionals (HCPs) access critical information quickly and confidently, ultimately improving patient experience and health outcomes. You'll work closely with cross-functional teams in a collaborative, fast-paced environment, with the opportunity to lead high-impact design work in a growing, mission-driven company.

ROLE RESPONSIBILITIES

The responsibilities of this individual include the following, but are not limited to:

Design Strategy

• Own and evolve MDCalcs design strategy across web and mobile experiences.
• Partner with teams cross-functionally to define the product roadmap with a user-first mindset.
• Understand client needs and how to integrate their messaging into MDCalc content balancing client & user impact.
• Build and maintain design process, systems, component libraries, and style guides to maintain brand and design consistency.

User Research & Analysis

• Conduct user research, interviews, and usability testing to inform design decisions.
• Collaborate on problem/opportunity identification and journey mapping.
• Translate user behavior and feedback into actionable design improvements.
• Participate in A/B and multivariate testing.

UX/UI Execution

• Create wireframes, user flows, prototypes, and high-fidelity visuals.
• Collaborate with cross-functional teams to validate and ship user-centered solutions.
• Validate and evolve user experience metrics over time in collaboration with data scientists.
• Ensure accessibility and performance standards are embedded in design.
• Use design tools such as Figma to create and iterate quickly.

Develop Solutions

• Collaborate with product managers and developers to define user experience requirements.
• Translate requirements into accessible, privacy-compliant, and scalable design solutions.
• Communicate design rationale, provide supporting documentation, and guide implementation.
• Validate final builds to ensure alignment with design intent and sign off before launch.
• Evaluate impact using clear success criteria and use findings to drive iterative improvements.
• Create custom design assets such as icons, illustrations, templates, and interactive elements.

Leadership

• Champion a UX-first mindset across the company.
• Mentor others in design thinking and advocate for UX best practices.
• Help lay the foundation for growing a high-impact design function as the company scales.

YOUR BACKGROUND

• Bachelor's degree in Design, Human-Computer Interaction, or related field or equivalent professional experience
• 5+ years of experience designing web and mobile applications with a strong focus on user-centered design
• A portfolio that demonstrates end-to-end design thinking, from research to execution to iteration
• Proficient in modern design tools like Figma, Sketch, or Adobe Creative Suite
• Experience with user research, usability testing, and translating insights into actionable design decisions
• Deep understanding of responsive design and platform-specific guidelines for iOS and Android
• Familiarity with A/B and multivariate testing, with a data-driven approach to improving user experience
• Strong communication skills with the ability to clearly explain design rationale to cross-functional teams and leadership
• Collaborative mindset, comfortable onboarding quickly, working across teams, and raising the bar for design
• Experience designing tools or interfaces for healthcare professionals (HCPs) is a plus
• Exposure to AI-enabled design workflows or tooling is a bonus
• Thrive in collaborative, fast-paced environments and enjoy turning ambiguity into clarity

WHAT MDCALC OFFERS

• Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference by physicians, used by 65% of US attending doctors
• A flexible hybrid work environment based in NYC, with access to a collaborative coworking space that fosters innovation, connection, and productivity (23 days in-office preferred)
• A passionate, driven team that thrives on collaboration, fun, and a shared mission to make a real impact in healthcare
• Compensation includes a competitive base salary (depending on experience), equity, and great health benefits

OUR COMMITMENT

MDCalc is an equal opportunity employer. Were committed to building an inclusive team that reflects diverse backgrounds, perspectives, and experiences. We welcome applicants of all identities and encourage anyone passionate about our mission to apply.