Customs Clearance Executive

Customs Clearance Executive

About Our Client
Our Client is a prominent player in the global freight forwarding industry. Committed to progress, the Company invests in cutting-edge solutions, prioritising client communication and delivering a wide range of services to cater to diverse needs. It maintains strong partnerships globally, ensuring high-quality and cost-effective service delivery.

Role Overview
The Customs Clearance Executive will be responsible for ensuring smooth and efficient customs clearance processes for both import and export shipments. This role requires meticulous attention to detail, excellent organisational skills, and the ability to thrive in a team-oriented environment.

Key Responsibilities

• Customs Documentation: Prepare and process customs documentation for imports and exports to ensure compliance with regulatory requirements.
• Customs Declarations: Accurately process declarations using the Malta Customs online system (CES).
• Client & Agent Liaison: Serve as a primary point of contact for clients and agents, maintaining high standards of customer service and satisfaction.
• Internal Coordination: Work closely with internal teams to ensure timely delivery of shipments and effective communication across departments.
• Administrative Support: Conduct miscellaneous administrative duties, including handling customer queries, filing, and assisting with daily tasks.
• Intrastat Inputting: Ensure accuracy in the inputting of Intrastat data for compliance purposes.
• Invoicing: Issue invoices accurately and efficiently.

Qualifications, Skills, and Attributes

• Experience: A background in customs clearance or experience in the shipping industry is preferred; familiarity with customs procedures is an asset.
• Language Skills: Excellent command of English is required. Fluency in Maltese is essential for this role.
• Communication Skills: Effective verbal and written communication skills, with a focus on customer service and professional telephone handling.
• Interpersonal Skills: Ability to build positive relationships with clients and colleagues, showing empathy and a service-oriented mindset.
• Technical Skills: Proficiency in Microsoft Excel, CES, and other standard office applications.
• Organisation: Strong organisational skills and the ability to multitask effectively.
• Self-Motivated: Demonstrates initiative and a proactive approach to problem-solving.
• Problem-Solving: Able to work under pressure and meet deadlines while maintaining high attention to detail.

What's on Offer

• Compensation: An attractive remuneration package.
• Other Benefits: Comprehensive training and continuous managerial mentoring to support professional development.
• Career Development: Opportunities for growth and advancement within a dynamic and expanding organisation.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure its the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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