Senior Print & Packaging Designer

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

As a Senior Print and Packaging Designer at HelloConnect, you will be part of a global team of designers. You will concept, drive and execute creative Print and Packaging Designs to support overall brand strategy, storytelling and product positioning for 6 different brands in 18 markets.

You will preserve the brand consistency across all printed materials and designs, and across all paid marketing channels while not losing sight of the Corporate Identity. You will have a firm understanding of budgetary and timeline restraints while maintaining brand standards. Your contribution to the development of our brand will predominantly be focused on establishing a stronger consumer base with the help of attractive packaging designs. You will contribute to the development of our brand by attracting more customers and increasing customer value through designs and packaging that are highly creative, attractive, emotional, effective and strategic enablers. You will report to the Design Team Lead and Head of Design while collaborating with other key stakeholders across the wider business. Your work will have an immediate impact on how customers perceive the quality of our products, and your concepts will travel around the world!

Job Description

• Create exceptional print, editorial and packaging designs for the in-box experience (including designing across all private label ingredients and the outer box).

• Create visually-striking visual and editorial storytelling.

• Effectively present and communicate creative objectives, and articulate concepts to internal cross-functional team members.

• Research and develop visual trends for the packaging needs.

• Manage press runs, color review of drawdowns, BATs, proofs.

• Take ownership of managing the design & development process to make sure the deliverables deadlines are met.

• Coordinate with Creative Operations to ensure deadlines are met.

• Take ownership on various packaging projects and work with outside vendors to help execute as needed.

• Manage the workflow of incoming requests and execute projects from the conceptual stage to the final product against tight deadlines.

• Manage well in a high-volume and fast-paced environment.

• Collaborate with global inter-departmental teams including operations, procurement as well as stakeholders in local markets.

• Work closely with third-party production houses and print partners: offer creative consultations, recommend paper and material solutions, etc.

• Build and maintain comprehensive, organized, and accurate production files

• Evaluate prototypes and samples to ensure conformity to production files and resolution to quality issues.

• Supervise the printing process to make sure the products meet quality and consistency standards.

• Ability to prioritize and manage timelines and workflow of print design projects.

• Stay up to date with the latest design techniques, trends, and printing standards.

• Uphold the brand identity guidelines.

• Drive sustainability and seek the latest design and technology trends in packaging.

• Maintain a comprehensive knowledge of the competition.

• Clear decision-making and creative thinking (e.g. what type of packaging materials can be used and how to bring a cohesive look and feel to product lines).

• Ensure a high level of excellence and attention to detail in all creative work produced and executed.

• Mentor and guide packaging designers by providing creative direction, technical expertise, and support in developing innovative and effective packaging solutions.

About You:

• BA in Packaging Design, Graphic Design, Visual Arts or related field.

• 6+ years of experience in a similar role, designing packaging for FMCG products especially food and beverages.

• Strong portfolio of print, packaging & graphic design.

• Fluency with Adobe CC Programs: InDesign, Illustrator, Photoshop, and other design softwares.

• Experience with organizational tools such as Jira, Sprout, Slack, etc.

• Understanding of the print world, CMYK and Pantone.

• Possesses a deep understanding of printing standards and design principles.

• Experience producing printed materials such as catalogs, brochure, magazine designs.

• Understanding of printing standards such as GRACoL, G7, and SWOP.

• Experience in creating technical drawings, instructions, and specification packs.

• Strong in typography, design systems & visual storytelling.

• Strong technical understanding in developing packaging from concept through to final product, with experience working with different materials and print processes.

• Highly organized, with excellent communication and time management skills.

• Ability to handle multiple projects at the same time and meet deadlines.

• Experience working with multiple stakeholders and managing clear tasks and timelines.

• Highly collaborative, driven by creative excellence.

• Organized and adaptable to a fast-paced workflow.

• Ability to prioritize accordingly and set expectations.

• Conceptual, creative & analytical thinking.

• Excellent attention to detail and a keen eye for spotting errors.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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