Outbound Sales Representative - Retention (Australian Account)

About Us

HelloConnect
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Overview
Our Sales Representatives are responsible for delivering a high level of courteous and efficient sales pitch to our customers. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team Leaders and Trainers.

Daily Sales Representative duties

• Providing general support and building engaging relationships on each and every customer call or interaction
• Responsible for giving great offers to our customers
• Responsible for getting feedback from customers by calling them
• Work towards the Sales team KPIs and targets set by the management team.
• Actively suggest ways to improve internal procedures and processes.
• Make every effort to support and positively reflect the HelloFresh brand to others
• Being an expert regarding company policies, tools, and systems

Qualifications:

• At least 6 months to 1 year Sales Experience in BPO set-up.
• At least High School Graduate (old curriculum).
• Amenable to work in BGC

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