Marketing Coordinator (Retail Media)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.The Marketing Coordinator is responsible for supporting our company's affiliates and partnerships marketing activities. This position will help manage various marketing projects, coordinate with internal and external stakeholders, and assist in the execution of marketing strategies.

Main purpose of the job

The Marketing Coordinator provides administrative and business development support to the Retail Media team.

This role is responsible for researching and identifying potential partners, maintaining accurate data in CRM systems, assisting with campaign coordination, and supporting various administrative functions including JIRA ticket creation and invoice processing.

The position serves as a critical support function that enables the team to expand partnerships, execute campaigns efficiently, and maintain organised documentation of all activities and relationships.

Responsibilities and duties

Business Development:

• Research and identify potential Retail Media partners using LinkedIn, industry databases, and other online sources.

• Create and maintain lists of qualified leads for the Retail Media partner network.

• Reach out to potential partners through emails and contact forms to establish initial connections.

• Find and document key contact information for decision-makers within target organisations.

• Update the CRM system and tracking tools with accurate information on all prospects and partners.

Marketing Coordination:

• Provide administrative support to the Retail Media team for day-to-day operations.

• Create JIRA tickets for design requests and project needs.

• Compile campaign data into clear presentations using Excel and simple graphs.

• Process invoices and maintain financial tracking documents.

• Assist with Partnership projects as needed, including research and basic coordination tasks.

Skills and preferred qualifications

Required Skills:

• Proficient in Microsoft Office suite, particularly Excel for data tracking and PowerPoint for presentations.

• Basic understanding of CRM systems and data management.

• Strong attention to detail and organisational skills.

• Good written communication skills for professional emails and outreach messages

• Ability to follow established processes and procedures consistently

• Basic research skills using online tools and platforms including LinkedIn

• Time management skills to handle multiple tasks and priorities.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

#HCIndexed