IJP | Senior Team Lead

Your role is to drive the performance of the Team Leaders, Assistant Team Leaders and Mentors. Assisting each member to get the best out of their teams. You have been assigned this role as you have proven yourself as an effective Team Leader.

You will take direction from our Assistant Operations Manager and ensure you are clear of the expectations for the Team Leaders and Mentors. Our Local Operations Manager will support you with all HR and Local topics.You will ensure effective and consistent communication between the HelloConnect Team and the country you are assigned to. You will encourage feedback from both sides. You will be a role model for other leaders, demonstrating your excellent customer care and team leadership skills along the way!