Indirect Procurement Operations Coordinator

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

Have you ever wondered how HelloFresh delivers thousands of meal boxes to customers' doorsteps? Are you passionate about Supply Chain and Planning, and hope to impact the experience of thousands of customers? Are you obsessed with solving challenging problems and creating new solutions? If so, we look forward to hearing from you!
You will join our talented and driven Upstream Operations team. This is the perfect role for someone to develop their career in Strategic Procurement and Indirect Procurement. The candidate's contribution will be key to improving the daily operations management processes and by ensuring our business inputs are effectively managed and compliant to our policies.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don't tick all the boxes but think youd thrive in this role, we would really like to learn more about you.

• 
  
  What You'll Do
• Become an expert with our Workday Procurement tool
• Become an expert in our procurement policies and processes
• Review, adjust, and approve purchase requests raised by business users
• Ensure purchasing compliance according to our policies and processes
• Act as the first point of contact for all requests, questions, issues raised by Workday Procurement users
• Provide business support to the users throughout the entire purchasing process (P2P)
• Handle Purchase Order (PO) and Goods Receipt (GR) discrepancies
• Manage the claim management process
• Performs all tasks related to supplier management. Including supplier onboarding, qualification, evaluation, performance management and offboarding.
• Creation of new standard goods and services in our internal purchasing system
• Maintenance of data related to standard goods and services in our internal purchasing system
• Provide continuous improvement feedback to the Guided Buying system and relevant process to drive efficiency improvements
• Support the Contracting process by facilitating contract reviews
• Conduct small volume tenders according to valid policy (i.e. most likely obtain offer(s), potentially negotiate with supplier(s) and award contract by choosing the most competitive offer in collaboration with relevant stakeholders)
• Support the invoice reconciliation process for related invoices to ensure a three-way-match (PO-GR-Invoice)

Skills and preferred qualifications

• Excellent knowledge of word processing, presentation tools, spreadsheets (Microsoft Office and G-Suite) and Gmail

• Good understanding of databases

• Professional proficiency of English both oral and written

• Clear, effective and concise communicator

• Strong attention to detail and organisational skills

• Fast learner with new technology and easily adapts to different tech systems

• Organized and excellent time management skills

• Experience challenging and improving the status quo

• Always have a Can Do attitude, ready to support the team

• Critical thinker, independent and proactive problem solver using sound, inclusive reasoning and judgment

• Nice-to-have: experience with Atlassian Tools (ie. JIRA), Icertis, and other procurement tools

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

#HCIndexed