Communications Officer

As the RTA Community and Communications Officer, you will be part of a dynamic team with a mandate to :

1. cater to the evolving needs of our Angel investor and entrepreneur community across various industries in the African ecosystem.
2. You will be critical in facilitating communication and engagement between RTA's back office, its members, its start-up network and its audience. 
3. You will also ensure that all RTA members and stakeholders receive timely and relevant information while managing member feedback and engagement.
4. to work with the complexities of network perspectives and relationships in supportive ways. 80% of your responsibilities would be dedicated to RTA community and network management, and 20% to communication and media management. 
5. The successful candidate would liaise with the RTA back-office in the execution of our Goals and Objectives.

Responsibilities:

Community and Network Management

1. Collaborate with the membership pillar to onboard new members into the Rising Tide Africa community.
2. Offer thought partnership in strategic conversations, advance key network initiatives, and effectively navigate the politics and protocols within the ecosystem the RTA network is influencing.
3. Serve as the primary point of contact for all RTA members, responding to inquiries and feedback promptly and professionally.
4. Develop and implement strategies to engage and retain RTA members, including organizing meetups, webinars, and other community events.
5. Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
6. Collaborate with RTA's leadership team and other staff members to develop and execute marketing and communications strategies.
7. Work with RTA's operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.9th Floor, Ibukun House. 14. Adetokunbo Ademola Crescent, Victoria Island, Lagos | Email: info@risingtideafrica.com

Communication and Media Management

1. Disseminate information about RTA's activities, events, and programs to members via email, social media, and other channels.
2. Collaborate with the RTA back-office to ensure a cohesive brand message across all channels.
3. Manage RTA's social media presence, including creating and curating content, responding to comments and messages, monitoring analytics, and executing a social media strategy that aligns with the company's overall marketing goals.