REMOS Control Centre Supervisor

Control Centre Supervisor, Solihull, £35,000 - £40,000

The start date for this role will be the 6th January

The Role

Our client has redefined traffic solutions with REMOS, a centralised system that removes the need for on-site traffic operators. From a secure control room, operators can now manage traffic flows across multiple sites, enhancing safety, reducing costs, and improving efficiency. As the Control Centre Supervisor for REMOS, you will be responsible for leading a team that monitors and manages traffic conditions in real-time, optimising road efficiency and safety across various locations.

Key Responsibilities

• Lead a team of Control Centre Operators, ensuring safe, compliant, and efficient operations.
• Utilise the SRL Control Hub to oversee traffic at various junctions and locations, coordinating closely with engineers, contractors, local authorities, and emergency services.
• Review and advise on traffic management plans to support optimal traffic flow and safety during busy periods.
• Promote a culture of continuous improvement by encouraging the team to suggest new processes and innovations in traffic management.
• Collate and provide detailed reports on traffic conditions and feedback for clients as required.
• Maintain a thorough understanding of local authority policies, traffic management practices, and operational systems to ensure adherence to best practices.

Desired Skills and Experience

• Essential:
• Strong IT skills and an analytical mindset.
• Experience leading and nurturing a cohesive, high-performing team.
• Excellent time management and multitasking abilities to meet team objectives.
• Calm and composed under pressure, with strong problem-solving skills.
• SIA accreditation (to be completed prior to starting).
• Desirable:
• Prior supervisory experience.
• Familiarity with traffic, security control rooms, or related technology industries.
• Knowledge of traffic signals, urban traffic management and control (UTMC), or CCTV operations.

Candidate Specification

Qualifications

• Academic qualifications demonstrating literacy and numeracy.
• Proficiency in IT and strong interpersonal skills.
• Additional qualifications in traffic signals or control room operations would be advantageous.

Experience

• Previous experience in a traffic control or similar operational environment.
• Background in the traffic or technology sectors (e.g., traffic detection, UTC control room experience).

Skills and Abilities

• Effective verbal and written communication skills.
• High proficiency with computer systems and willingness to embrace new technology.
• Strong organisational skills, able to prioritise and adapt to shift work and business demands.

Training Provided

• Comprehensive training in REMOS product capabilities and SRL Control Hub operations.
• Detailed training in traffic signal control benefits, along with applicable LANTRA courses.

Behavioural Competencies

• Compliance: Consistently adheres to quality procedures and standards.
• Teamwork: Works collaboratively, communicating effectively to achieve team objectives.
• Productivity and Efficiency: Demonstrates a high standard of work in a dynamic environment.
• Achievement Drive: Proactively takes initiative, showing dedication and commitment to the role.

If you are a detail-oriented professional who excels in a fast-paced environment, we encourage you to apply and become part of the future of traffic management.

Apply today to join and help make REMOS a leader in innovative traffic solutions!