Position target:

• Ensuring stable operation of IT systems under his responsibility
• Providing information and help in resolving IT/Network related problems.
• Excellent interpersonal and communication skills, including the ability to multitask effectively in a fast-paced environment.

Tasks and responsibilities:

• Experience in LAN, WAN, WLAN, SDWAN implementations
• Experience in supporting and maintaining MPLS and SDWAN networks

• Extensive experience administering and configuring layer 2 and layer 3 Cisco networks

• Advanced operational knowledge of VLANs, spanning tree, BGP and EIGRP

• Extensive experience with network monitoring tools. Ability to analyze data and deliver metrics associated with utilization, capacity, and functional operation of the network

• Ability to comprehend and create complex network maps (LAN/WLAN) and drawings in standard design tools (i.e. Visio/Ekahau)

• Deliver new network solutions: design, order hardware and implement network in our new offices and warehouses

• Handle failed hardware replacements (RMAs)

• Ability to do Site cancellations, Site turn up and bandwidth upgrades

• Resolve network related operational requests and incidents according to defined Service Level Agreement (SLA)

• Participate in clean-up projects (i.e. IOS patching, configuration cleanup, etc)

• Analysis, diagnosis, and detection of the causes of complex problems on second line level support

• Continuous monitoring of the services using the supplied utilities

• Contribution to the development of internal Knowledge Base in line with agreed methodology
• Ability to perform maintenance activities outside of normal business hours

• Contribute technical solutions to the Knowledgebase (KCS)

• Other duties as assigned

Experienced with the following technologies:

• Network protocols: BGP, OSPF, EIGRP, HSRP/VRRP, SNMP
• Cisco devices
• Security: Cisco ASA, Firepower, S2S, ACL, ISE
• Wireless: Cisco Prime, Ekahau, Design
• Loadbalancer: Citrix Netscaler
• OpenGear
• Other tools: Logpoint, Infoblox, Solarwinds

Education and skills:

Minimum requirements

• Bachelor or master's degree preferably in IT or engineering
• Fluency in oral and written English
• Understand and act through ITIL

Minimal work experience:

Minimum requirements

• At least 4-5 years of experience in a similar position, including practical experience
• Technical skills confirmed by vendor certifications: e.g.: CCNA/CCNP or knowledge at equivalent level
• Ability to work flexible working hours, 24/7, and in a hybrid set up (3x onsite)