[Expat] Assistant Outlet Manager cum Customer Relations Partner

Zion Sky Lounge & Dining is a luxurious rooftop bar and restaurant.

Known as one of Saigons premier nightlife destinations, Zion offers: A modern rooftop setting with panoramic city views Live music performances, DJ sets, and top-tier shows featuring Vietnams most popular artists A vibrant and diverse crowd, including young professionals, celebrities, and international guests Stylish design, dynamic lighting, and high-end service

Zion is more than just a nightlife venue its a signature experience for those who appreciate fine dining, live entertainment, and a high-energy party atmosphere in the heart of the city.

Key Responsibilities:

• Act as the main point of contact for international guests, ensuring high levels of satisfaction.
• Collect and report guest feedback on food, beverages, service, ambiance, and overall experience to the management team.
• Represent management in resolving any guest issues or incidents during service.
• Collaborate with service staff and kitchen team to deliver seamless hospitality.
• Support internal communication and guest flow during peak hours.

Qualifications:

• Pleasant appearance; height from 1.6m or above
• Must be a foreign national (expat) currently residing in or willing to relocate to Ho Chi Minh City
• Previous experience in hospitality, guest services, or customer relations.
• Fluent in English; other languages are a plus.
• Strong interpersonal and problem-solving skills.
• Confident, friendly, and able to work in a fast-paced nightlife environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Career development opportunities within the organization.
• Full social insurance
• Off 1 day a week

We look forward to welcoming you to our team!