JR-136052 Data Center Customer Operations Engineer IV

Data Center Customer Operations Engineer IV

Equinix is the worlds digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We area fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary
Conducts circuit maintenance, installations, and advanced testing.

Responsibilities

Installations

• Racks and stacks customer equipment
• Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets
• Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh Queue Management
• Determines work priorities from the Oracle queue and ensures adherence to all commit times Testing/Troubleshooting
• Conducts carrier circuit testing Cross Connects Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
• Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
• Installs and test Data Cente Link cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig) Documentation/Reporting
• Maintains detailed written records of all work activity Projects · Supports fulfillment of projects with direction from senior staff Training
• Completes all assigned training in a timely manner Customer Management
• Supports customer satisfaction through timely and precise order execution

Qualifications

• 1+ years experience
• High School Diploma
• BERT and SONET test equipment

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.