Spare Parts Supervisor

Main responsibilities

Develop spare parts ordering rules and workflow focused to maximize service rate and reduce dealer stock days by introducing the following techniques:

• Spare parts commercialization rules
• ABC curve
• Just-in-Time techniques
• Historical parts demand analysis
• Obsolete parts handling
• Spare parts pricing sales monitoring
• Etc.

Personalize dealer and manufacturer systems according to spare parts ordering rules and workflow

Create logistics KPIs and reports to manage such operation

Create visual dashboards for dealers to manage spare parts operation

Create training for dealers, material and train them periodically according to their needs

On-line basic trainings

Face to face training to cover all storage operation

OJT (on the job training) to maximize dealers storage operations

Be the window person between dealers, manufacturer and DMS to improve logistics results and workflow

Required skills

Good communication and proactivity position

Negotiation experience with dealers, suppliers, BOD and dealers association

Deeply analysis & problem resolution oriented

Teamwork mind-set

Multitask skills

Bachelors degree

Experience in After-sales department at automotive industry (logistics, dealer and manufacturer process, commercial, training, planning, etc.)

Long living and experience at Spare Parts business

Portuguese (home language)

English (intermediary minimum / advanced is a differential)