Salesforce Administrator

POWER THE FUTURE OF STUDENT RECRUITMENT.

Build smarter Salesforce solutions that to support the medical school's marketing, sales, admissions, and enrollment processes.

Guide, Uplift, and Soar in a #GreatPlaceToWork:

• Health & Security: HMO (up to 2 dependents) + Life Insurance
• Growth & Development: Training Programs & Learning Opportunities
• Work-Life Balance: 30 PTOs and Leave Conversion
• Family Support: Parental & Maternity Benefits
• Additional Perks: Transportation, Internet, Clothing, Laundry & Rice Allowances
• Remote Work Setup: Work remotely with occasional visits to the office. Candidates residing within Metro Manila or nearby provinces are preferred.
• Work Location: Bridgetowne, QC
• Work Schedule: 8:00 PM to 5:00 AM (PH Time) | Monday to Friday

HAVE WHAT IT TAKES TO BE OUR SALESFORCE ADMINISTRATOR?

• At least 3 years of experience administering Salesforce CRM.
• Salesforce Administrator Certification is highly desirable.
• Hands-on experience configuring Salesforce objects, fields, page layouts, validation rules, workflows, and automation.
• Strong experience building Salesforce Reports, Dashboards, and Flow automations.
• Experience supporting CRM integrations with ERP platforms and, preferably, Student Information Systems (SIS).
• Knowledge of CRM data governance, data quality management, and system documentation.
• Strong analytical and problem-solving skills with the ability to translate business requirements into scalable Salesforce solutions.
• Bachelor's degree in Information Systems, Computer Science, Business Information Systems, or a related discipline.

DAY IN THE LIFE OF A SALESFORCE ADMINISTRATOR

Salesforce Administration

• Administer and maintain the Salesforce CRM platform supporting student recruitment, admissions, and enrollment.
• Configure and manage custom objects, fields, validation rules, page layouts, user permissions, and security settings.
• Develop and maintain Salesforce Reports and Dashboards that provide visibility into admissions pipelines and operational performance.
• Build and optimize automation using Salesforce Flow, Process Builder, and other platform capabilities.

CRM Optimization & Workflow Automation

• Continuously improve recruitment, admissions, and enrollment workflows through CRM enhancements.
• Configure lead routing, applicant lifecycle tracking, and workflow automation to improve operational efficiency.
• Identify opportunities to simplify processes, eliminate manual tasks, and improve user experience across the admissions journey.
• Support the ongoing scalability of Salesforce to meet evolving business needs.

Systems Integration & Data Management

• Support integrations between Salesforce, Student Information Systems (SIS), NetSuite, and other institutional platforms.
• Monitor system integrations and resolve synchronization issues to ensure data consistency across platforms.
• Maintain high standards of CRM data quality through validation rules, routine audits, and proactive monitoring.
• Support data governance initiatives that strengthen reporting accuracy and compliance.

User Support & Stakeholder Collaboration

• Provide technical support and troubleshooting for Salesforce users across Admissions, Marketing, Recruitment, and Operations teams.
• Deliver user training, documentation, and best practice guidance to encourage platform adoption and effective CRM usage.
• Collaborate with cross-functional stakeholders to gather requirements and translate operational needs into Salesforce solutions.
• Support applicant-related system enquiries and application updates as required.

Continuous Improvement

• Identify opportunities to enhance CRM functionality, reporting capabilities, and system performance.
• Recommend and implement improvements that support business growth, operational efficiency, and an exceptional student experience.
• Stay informed on Salesforce platform updates and recommend new features and best practices where appropriate.

GUS Education PH: Empowered by knowledge, guided by heart.

A certified Great Place to Work company, we guide with purpose, uplift through holistic support, and soar by empowering those who empower education. Through technology, innovation, and collaboration, we help create better educational experiences for students around the world.

Big careers start with big learning—and yours could start here.

Ready to make your next move? Our 100% remote application process lets you connect with us from anywhere while exploring a career with global impact. Apply now!