We are looking for a warm, professional, and relationship-driven Account Manager who can build strong connections with both clients and staff. This role serves as the main point of contact for account support, client communication, internal coordination, performance monitoring, and identifying opportunities for growth.

Responsibilities:

• Serve as the main point of contact for client needs, concerns, account updates, and relationship management. 
• Build and maintain strong long-term relationships with both clients and staff through regular communication and support. 
• Monitor account performance, contract updates, renewals, reports, and internal coordination to ensure smooth operations 
• Work closely with internal teams to meet KPIs, support account growth, and identify upselling or new business opportunities 
• Support client and staff needs with a professional, solutions-focused, and relationship-driven approach

Requirements:

• Bachelor's degree in Business, Sales, Marketing, or a related field 
• Proven experience in account management, client servicing, or a similar role with both client-facing and staff support responsibilities 
• Strong communication, relationship-building, and problem-solving skills with a warm and professional approach 
• Proficient in CRM tools, spreadsheets, MS Office, and general productivity software 
• Able to take initiative, adapt to company processes, and manage responsibilities with maturity and accountability
  

Benefits:
Ⰶ HMO Coverage
Eligible employees receive HMO coverage with free 1 dependent.
Ⰶ Leave Benefits
Employees receive 15 annual leave credits consisting of 10 vacation leaves and 5 sick leaves, plus other applicable leave benefits.
Ⰶ Mandatory Benefits
Employees receive SSS, PhilHealth, Pag-IBIG, tax compliance where applicable, and 13th month pay.
Ⰶ Additional Leave Support
Eligible employees may also avail of calamity, maternity, paternity, bereavement, solo parent, and Magna Carta leave.
Ⰶ Fair Pay and Breaks
We provide overtime, holiday, night differential, and premium pay.
Ⰶ Team Activities and Wellness
We encourage wellness through company participation in events like fun runs and provide access to partner discounts from selected hotels, restaurants, and more.
Ⰶ Training and Travel Opportunities
Some employees may receive client training and possible overseas travel, depending on role and business need.