Q300159: Quality Assurance Specialist

This role will initially focus on verifying uploads and checking data accuracy within our portal. This will expand to encompass a variety of QA tasks across different departments and projects. You'll be responsible for ensuring that our systems and content are up to the highest standards of accuracy and consistency, playing a critical part in the quality assurance process. This is an excellent opportunity for someone who enjoys working with data, has a keen eye for detail, and thrives in an environment that values accuracy and continuous improvement.

Salary Range: PHP 40,000 - PHP 50,000

The Work Set-Up: Work onsite | Mon-Fri | 9 pm - 6 am

The Benefits:

• Monthly Allowance PHP 3,000*
• HMO (+1 free dependent)
• 13th Month Pay
• 15-Days Annual Leave
• Maternity/Paternity & Solo Parent Leave
  
• Government Contributions (SSS, PhilHealth, and Pag-IBIG)
• Annual Medical Health Check-Up
• Staff's Milestone Celebration
• Weekly & Monthly Company Events
• ... and more

The Responsibilities:

• Perform regular checks and reviews to ensure all uploaded data within our portal is accurate, complete, and consistent with established standards.
• Conduct in-depth audits of various systems, content, and processes across the organization, identifying any discrepancies or areas for improvement.
• Document QA findings, create comprehensive reports, and communicate errors or issues clearly and effectively to internal teams.
• Develop a system for tracking issues and improvements.
• Continuously evaluate current QA processes and workflows, proposing and implementing improvements to streamline tasks, enhance efficiency, and boost overall quality.
• A natural curiosity about identifying problems, investigating root causes, and understanding systems and processes in depth.
• Must be able to handle repetitive tasks without losing focus, ensuring that all work is completed to the highest standard of accuracy.

The Requirements:

• Three (3) to Five (5) years related experience and training; or equivalent combination of education and experience.
• Familiarity with project management or issue-tracking tools such as Jira, Asana, or Trello is a plus.
• Familiarity with Software-as-a-Service platforms and cloud-based systems is beneficial.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Excellent communication skills, written (basic grammar, punctuation) and verbal.
• Knowledge of sales CRM software; Excel; Microsoft Office

The Location: (Watch this video to navigate)
Unit 1E, Philexcel Annex, Clark Freeport Zone, 2023, Pampanga.

Who we are:
Guerilla Staffing Solutions is a family-owned business with roots in both Australia and the Philippines. Our vision is to create enduring employment opportunities for our team members, and we are dedicated to fostering a positive, inclusive, and respectful work environment. We prioritize open communication, trust, and mutual respect among our staff and clients. We carefully partner with clients who value kindness and inclusivity in their treatment of employees, irrespective of their geographical location.