The Business Operations Support role provides day-to-day operational support to the Sales and Recruitment teams, including sourcing, data management, documentation, and reporting. This role maintains accurate, complete, and up-to-date information across the company's CRM (HubSpot) platforms. It also provides first-level assistance for basic IT concerns, particularly during night shift operations, and coordinates with the IT Department when further technical support is needed.

Shift: Monday to Friday (8PM – 5AM) 
Salary: PHP 25,000 – PHP 30,000 per month

Responsibilities:

• Support the Sales Team with lead sourcing, prospect research, data gathering, and preparation of sales reports and documentation. 
• Maintain and update HubSpot records, including contacts, companies, deals, activities, and sales pipeline information. 
• Assist the Recruitment Team with candidate sourcing, resume preparation, and organizing supporting documents for client submissions. 
• Maintain and update Manatal candidate profiles, job postings, application statuses, and submission records, ensuring information is accurate and complete. 
• Prepare operational reports, trackers, and dashboards; consolidate data from internal systems; and conduct basic analysis and regular data checks. 
• Monitor required sales and recruitment submissions, follow up on missing information, and help improve reporting and administrative workflows. 
• Provide basic IT troubleshooting, coordinate unresolved or recurring concerns with the IT Department, and assist with workstation and system access readiness for new hires. 
• Support the President with administrative tasks, research, documentation, and special projects, while sharing process knowledge and supporting team improvements.

Requirements:

• Relevant experience in operations support, administration, sales support, recruitment support, or a similar role. 
• Familiarity with CRM and ATS platforms; experience with HubSpot is an advantage. 
• Strong research and sourcing skills to help identify prospects, candidates, and relevant business information. 
• Ability to manage databases, check data accuracy, and maintain organized and confidential records. 
• Proficiency in spreadsheet and office productivity tools, with the ability to prepare reports, trackers, and basic data summaries. 
• Basic IT troubleshooting skills and sound judgment on when to escalate technical concerns. 
• Clear written and verbal communication, strong attention to detail, and the ability to manage priorities and follow through on tasks. 
• Willingness to work Monday to Friday, 8PM – 5AM, with reliable attendance and the ability to work independently and collaborate across teams.

Benefits:
HMO Coverage — Eligible employees receive HMO coverage with free 1 dependent.
Leave Benefits — Employees receive 15 annual leave credits consisting of 10 vacation leaves and 5 sick leaves, plus other applicable leave benefits.
Mandatory Benefits — Employees receive SSS, PhilHealth, Pag-IBIG, tax compliance where applicable, and 13th month pay.
Additional Leave Support — Eligible employees may also avail of calamity, maternity, paternity, bereavement, solo parent, and Magna Carta leave.
Fair Pay and Breaks — We provide overtime, holiday, night differential, and premium pay.
Team Activities and Wellness — We encourage wellness through company participation in events like fun runs and provide access to partner discounts from selected hotels, restaurants, and more.
Training and Travel Opportunities — Some employees may receive client training and possible overseas travel, depending on role and business need.

Our Location: Unit 1E, Philexcel Annex, Clark Freeport, Pampanga, Philippines.

Who we are:
Guerilla Staffing Solutions is a family-owned company with teams in Australia and the Philippines. We build long-term careers in a respectful, supportive, and inclusive workplace.