Job Openings
Product Innovation Lead - Jakarta - SaaS / Telco
About the job Product Innovation Lead - Jakarta - SaaS / Telco
About This Role
As the Product Innovation Lead for our client in Indonesia, this role is ideal for a dynamic and experienced professional who can bridge the gap between traditional telecommunications operations and cutting-edge digital solutions. You will guide one of our key clients, and its sub-brands toward a future as a leading Digital Mobile Operator.
What You'll Do
- High-velocity innovation
- Drive high-velocity innovation and customer-centric digital services.
- Collaborate with various teams to develop and launch digital products, enhancing customer experiences and engagement
- Strategic Consulting and Advisory:
- Provide expert consulting services to the partner, leveraging experience in both telecom and consulting to guide the company towards becoming a Ideal Digital Mobile Operator (DMO)
- GTM planning and strategy execution
- Develop new revenue streams
- Identify and cultivate strategic partnerships, especially in non-telecom sectors, to create new revenue streams and enhance customer value propositions building on existing blueprints developed by the client.
- Work with marketing and product management teams to design and execute GTM around innovative methods such as viral loops
- Customer Experience Enhancement:
- Lead initiatives to improve Net Promoter Scores (NPS) and engagement through innovative digital services and flankers building on the existing blueprints of Circles
- Operational Efficiency and Innovation:
- Streamline operational processes using a data-driven approach, improving efficiency and reducing costs.
- Foster a culture of innovation within our partner, encouraging experimentation and rapid iteration to meet market demands.
- Influencing senior stakeholders with mind shift change from outside the system is an important requirement of the role
What You'll Need
- Bachelor's or Master's degree in Business, Marketing, Telecommunications, or a related field.
- 10+ years of experience in the telecommunications industry, with at least 5 years in senior roles focused on digital transformation and innovation and/or 5+ years of experience in a consulting role, preferably with a focus on telecommunications or digital transformation.
- Proven track record in leading large-scale digital transformation projects and implementing agile methodologies.
- Strong strategic thinking and problem-solving skills, with a deep understanding of the telecom industry's dynamics and digital trends.
- Excellent project management and leadership skills, with experience managing cross-functional teams.
- Strong communication and interpersonal skills, with the ability to influence and negotiate with internal and external stakeholders(SLT level)
- Experience working in the Southeast Asian market, particularly Indonesia, is highly desirable.
- 0-1 experience especially in tech startups or big-tech companies is desirable