Salesforce Administrator

Hi! We are Group DATA and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at global scale and we are expanding to Portugal!

If you are passionate and have the desire to make the difference, we want to get to know you! Join us to be part of this incredible adventure!

Who are we looknig for?

Salesforce Administrator ( +5 years of experience )

Responsibilities:

- Configure objects, fields, page layouts, record types, and validation rules.
o Maintain workflows, approval processes, and automation tools (Flows, Process Builder).

- Data Management
o Ensure data quality and integrity through regular audits.
o Import, update, and export data using Data Loader or similar tools.

- Reporting & Dashboards
o Create and maintain reports and dashboards for business insights.

- User Support & Training
o Provide technical support and training to end-users.
o Develop documentation and best practices for Salesforce usage.

- System Upgrades & Enhancements
o Stay updated on Salesforce releases and implement new features.
o Collaborate with developers and business teams for customizations.

- Security & Compliance
o Manage security settings and ensure compliance with company policies.

Functional Skills:

- User Management
o Create and manage user accounts, roles, profiles, and permission sets.
o Implement role hierarchy and sharing rules for data access.

- Data Management
o Maintain data integrity through validation rules and duplicate management.
o Perform data imports, updates, and exports using tools like Data Loader.

- Security & Compliance
o Configure security settings (field-level security, object permissions).
o Ensure compliance with company policies and Salesforce best practices.

- Process Automation
o Build and maintain workflows, approval processes, and automation using Flows and Process Builder.
o Optimize business processes for efficiency.

- Reporting & Dashboards
o Create and customize reports and dashboards for different business units.
o Provide actionable insights through data visualization.

- System Configuration
o Customize objects, fields, page layouts, record types, and apps.
o Manage picklists, validation rules, and formula fields.

- Release & Change Management
o Test and deploy new Salesforce features and updates.
o Document changes and communicate impacts to stakeholders.

- User Support & Training
o Provide end-user support and troubleshoot issues.
o Conduct training sessions and create user guides.

- Integration Support
o Assist with integration between Salesforce and other systems (ERP, marketing tools).
o Monitor and maintain data flow between platforms.

- Performance Monitoring
o Monitor system health and usage.
o Identify opportunities for optimization and scalability.

Technical Skills

- Strong knowledge of Salesforce configuration (objects, fields, workflows).
- Familiarity with Salesforce automation tools (Flows, Process Builder).
- Basic understanding of Apex and Lightning Components (nice-to-have).
- Experience with data management tools (Data Loader).

Desired Certifications: 

- Salesforce Certified Administrator (mandatory)
- Advanced Administrator, Platform App Builder (preferred)

Languages: Portuguese and English ( mandatory )

Working model: Hybrid (2x per week in the office)