Head – HR & Admin, New Delhi

Role: Head – HR & Admin, New Delhi
Experience: 4-5 years
Salary: 6- 8 LPA

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About the Role:

The Head – HR & Administration will lead the organisation's end-to-end people and administration function, with responsibility across HR strategy, recruitment, payroll, compliance, performance management, employee engagement, learning and development, administration, HR MIS and budgeting.

This is a hands-on HR leadership role suited to someone who can build and strengthen people systems in a lean and growing organisation. The role will work closely with the COO/Director of Operations, programme and functional leads, managers and employees across locations, while managing a small HR team.

Key Responsibilities:

1. HR Strategy, Policies & Systems

• Review existing HR policies and practices, identify gaps and drive improvements.
• Develop, update and implement policies covering leave, conduct, grievances, travel, expenses, performance, safeguarding and other employee-related areas.
• Develop and maintain an annual HR calendar covering recruitment, onboarding, appraisals, increments, employee engagement, learning and compliance.
• Build and maintain HR dashboards covering headcount, attrition, open positions, training, compliance and other key people metrics.
• Ensure HR policies and practices are aligned with applicable labour laws and regulatory requirements.
• Strengthen HR processes and systems to support organisational growth and consistency.

2. Recruitment & Onboarding

• Own the end-to-end recruitment process across functions, from understanding hiring requirements and developing JDs to sourcing, interviewing, selection and offer management.
• Build talent pipelines through job portals, professional networks, referrals, institutional partnerships and sector networks.
• Track recruitment timelines and provide regular hiring updates to leadership.
• Design and improve structured onboarding processes covering organisational culture, policies, compliance, systems and role clarity.
• Ensure timely collection and maintenance of employee documentation.
• Coordinate with relevant teams for IT assets, email IDs, system access and other onboarding requirements.
• Strengthen internship and volunteering processes as potential talent pipelines.

3. Payroll, Benefits & Statutory Compliance

• Coordinate monthly payroll processing for employees in partnership with the payroll vendor.
• Provide accurate payroll inputs covering new joiners, exits, leave, loss of pay, salary revisions and other changes.
• Ensure timely compliance related to PF, ESI, TDS, PT and other applicable statutory requirements.
• Manage employee queries related to salary, benefits, PF, advances and other compensation matters.
• Process salary revisions, annual increment letters and Full & Final settlements.
• Manage employee insurance administration, including renewals and claims support.
• Support periodic compensation benchmarking and benefits reviews.

4. Performance Management

• Design and implement a structured performance management cycle covering goal setting, mid-year reviews, annual appraisals and development planning.
• Support managers in setting meaningful goals and conducting effective performance conversations.
• Ensure performance reviews are completed within defined timelines.
• Identify high performers and support managers in addressing performance concerns.
• Connect performance outcomes with increments and career development decisions in a transparent and consistent manner.

5. Employee Engagement & Culture

• Design and implement employee engagement initiatives across teams and locations.
• Develop and manage Reward & Recognition initiatives.
• Plan and coordinate employee events, team meetings and organisation-wide engagement activities.
• Serve as a trusted point of contact for employee concerns and grievances and ensure appropriate resolution.
• Support the development of a positive, inclusive and people-centric workplace culture.
• Strengthen internal communication and employee experience across the organisation.

6. Learning & Development

• Conduct training needs assessments across functions and levels.
• Identify learning priorities and coordinate relevant internal and external training programmes.
• Manage mandatory training programmes such as POSH, safeguarding and compliance training.
• Maintain training records and track completion and learning hours.
• Support managers in identifying development needs within their teams.
• Mentor and develop the HR team member through effective delegation, coaching and feedback.

7. Administration & Office Operations

• Oversee day-to-day administration and office operations.
• Manage facilities, housekeeping, utilities, office supplies, assets and vendor relationships.
• Coordinate administrative requirements across different locations and teams.
• Support planning and management of the administration and infrastructure budget.
• Manage office leases, equipment, asset registers and maintenance schedules.
• Coordinate employee documentation and official letter requirements.
• Oversee HRIS administration and ensure employee records are accurate, updated and appropriately maintained.

8. HR Budget, MIS & Reporting

• Prepare and manage the annual HR & Administration budget.
• Track HR expenditure against budget and identify variances and corrective actions.
• Maintain accurate HR MIS and dashboards for leadership review.
• Prepare periodic reports covering recruitment, attrition, performance, employee engagement, learning, compliance and other key HR metrics.
• Support internal and external audits by ensuring accurate HR records and documentation.
• Provide data-driven insights to leadership to support people-related decision-making.

Experience & Qualifications:

• 4–5 years of HR Generalist experience covering recruitment, payroll, compliance and employee engagement.
• Postgraduate degree in HR, Business Administration or a related field; MBA/PGDM HR preferred.
• Strong knowledge of Indian labour laws, PF/ESI/TDS and statutory compliance.
• Experience with HRIS/payroll software and MS Excel/Google Sheets.
• Experience managing HR for a multi-location or distributed team will be an advantage.
• Prior nonprofit/social sector experience is preferred but not mandatory.
• Strong communication, interpersonal, problem-solving and organisational skills.
• Ability to work independently and build HR systems in a lean, evolving environment.
• Willingness to travel occasionally, as required.

Hiring process:
Step 1: Pre-work
Step 2: Final Interview

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Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on August 19, 2026 on Ground Zero

For any questions, ping us on WhatsApp chat: +91-8058331557