About the job Case Worker/Social Worker, Mumbai
Role: Case Worker, Mumbai
Experience:1-2 years (Freshers May Also Apply)
Salary: 25K to 35K (Per Month)
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Role Overview:
The Case Worker plays a vital role in the rehabilitation and reintegration of children from institutions. By building intentional, trusting relationships with youth and supporting their transition from institutional care back into society, the Case Worker facilitates healing, behavior change, and long-term self-reliance. This role is best suited for individuals who are sensitive, passionate, and deeply committed to working with youth in vulnerable and often volatile settings.
Key Responsibilities:
1. Case Management & Direct Support:
- Manage a cohort of 25–30 youth, supporting each individual toward emotional independence, self-reliance, and safety.
- Visit institutions, conduct group sessions, and identify children for supervision.
- Build trusting and empathetic relationships with youth across institutional, community, and aftercare settings.
- Conduct home visits and detailed assessments of each youth's background, strengths, needs, and risks.
- Develop, implement, monitor, and document Individual Care Plans (ICP) in collaboration with internal and external stakeholders.
- Provide regular one-on-one sessions to offer emotional support and identify/refer cases requiring professional mental health intervention.
- Facilitate group sessions focused on enhancing life skills, social-emotional skills, and work readiness.
- Liaise with families to rebuild relationships and explore reintegration possibilities.
- Build linkages with external service providers for legal aid, education, vocational training, health services, etc.
2. Coordination & Networking:
- Coordinate closely with institutional staff, including superintendents, probation officers, and counselors, to support children's development.
- Engage and coordinate with lawyers, employers, vocational training institutions, and other relevant stakeholders involved in the child's life.
- Build relationships and work closely with the family members and the immediate community of the youth.
3. Documentation & Reporting:
- Maintain accurate, timely, and confidential records of all cases.
- Create comprehensive reports and document the developmental journeys of the young people.
- Prepare documentation for the Juvenile Justice Board (JJB) / Child Welfare Committee (CWC) and attend relevant hearings or meetings as needed.
- Participate in other organizational initiatives as and when expected to cater to the needs of the youth and the organization.
Required Qualifications & Experiences:
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Education: Bachelor's or Master's degree in Social Work.
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Experience: 1-2 years of professional experience in a social work or case management role, preferably with children within an NGO setting. (Note: Freshers are also welcome to apply and will be assessed based on their profile and interview performance).
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Knowledge & Frameworks: Familiarity with case management approaches, trauma-informed care, child protection protocols, and psychosocial support frameworks is desirable.
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Language Proficiency: Proficiency in Hindi and English is required; knowledge of Marathi is optional.
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Technical Skills: Basic knowledge of Microsoft Office and Google Workspace (Gmail, Google Drive, Google Docs, etc.).