Lookback Alert Specialist

Job Objective

Responsible of receiving alert communication Plasma Donor Centers and introduce the information
related to the donations informed into the informatic system for ensuring that all the units
communicated belonging to a donor that has resulted reactive or belongs to a group of risk behavior,
are identified for final removal from Plasma lot to be delivered to Manufacturing Facility.

Key responsibility

- Receive all look back communications from Plasma Donor Centers.
- Introduce in IT system the information related to look back communications.
- Inform to Fractionation Facility of those units yet delivered.
- To review all communications and to inform Plasma and Product Release Manager of
- Units involved in a batch for final evaluation.
- Identification of potential trends that may impact to the type of communications.
- Retrieve information related to the processes for further establishment of metrics, efficiency reports, and key performance indicators (KPI).

Academic experience required

- Bachelor s Degree in Health-related Sciences.
- Knowledge in quality Management desired.

Professional Experience Required

Typically requires a minimum of 2 years of related experience

Computing Skills

Proficiency with computers.

Personal Skills

- Strong integrity and commitment to quality and compliance
- Organized and able to manage time effectively.
- Ability to work within a highly regulated, labor-intensive environment

Languages
Written and spoken English and Arabic.