Facility Operations Administrator

Job Purpose:

The Facility Operations Administrator oversees the daily operational activities related to janitorial services, catering management, vending machine operations, security coordination, and office furniture management. The role ensures a safe, clean, and efficient working environment by supervising service providers, coordinating with stakeholders, and maintaining compliance with organizational standards and regulations.

Key Responsibilities:

1. Janitorial Services Supervision:

• Oversee daily cleaning operations to ensure all areas, including offices, common areas, and restrooms, meet cleanliness and hygiene standards.
• Monitor and assess janitorial staff performance and ensure adherence to cleaning schedules.
• Coordinate the procurement and inventory of cleaning supplies and equipment.
• Address and resolve complaints or issues related to cleaning services promptly.

2. Catering Management and Supervision:

• Supervise catering services for employee meals, events, and meetings, ensuring high-quality standards in food preparation and presentation.
• Monitor vendor performance to ensure compliance with service agreements and hygiene regulations.
• Coordinate menu planning and gather feedback from employees to improve catering offerings.
• Manage catering-related budgets and ensure cost-effective service delivery.

3. Vending Machine Operations:

• Oversee the placement, maintenance, and replenishment of vending machines across the facility.
• Liaise with vendors to ensure timely restocking and resolution of technical issues.
• Monitor vending machine usage and analyze sales data to ensure proper product selection and availability.

4. Security Coordination:

• Collaborate with the security team to ensure the implementation of security protocols and procedures across the facility.
• Monitor access control systems, visitor management, and incident reporting processes.
• Assist in coordinating with external security service providers to ensure compliance with agreed-upon standards.
• Conduct routine inspections to identify potential security risks and recommend improvements.

5. Office Furniture Management:

• Manage the distribution, and maintenance of office furniture to ensure a functional and ergonomic work environment.
• Coordinate office furniture layouts during employee moves, space reorganizations, or new setups.
• Maintain an accurate inventory of office furniture and ensure timely repairs or replacements as needed.

6. General Administrative Support:

• Maintain records and prepare reports related to janitorial services, catering, vending machine operations, security, and furniture management.
• Assist in developing and implementing operational policies and procedures for facility services.
• Support vendor selection processes, contract renewals, and service level agreement (SLA) monitoring.
• Respond promptly to facility-related issues or requests raised by employees and management.

Required Qualifications:

Education:

• Bachelors degree in business administration, Hospitality Management, or a related field.

Experience:

• Minimum of 2 years of experience in facility management, operations administration, or related roles.
• Prior experience in supervising janitorial, catering, or security services is highly desirable.

Skills and Competencies:

• Strong organizational and multitasking skills to handle diverse responsibilities effectively.
• Excellent communication and interpersonal skills to coordinate with service providers and internal stakeholders.
• Proficiency in Microsoft Office Suite.
• Problem-solving skills and attention to detail for ensuring quality service delivery.