Customer Relations Officer

DUTIES AND RESPONSIBILITIES

-Respond to customer inquiries and provide information or assistance as needed

-Handle customer complaints and work towards resolving them in a timely and satisfactory manner

-Maintain a high level of professionalism in all customers interactions

-Collaborate with internal teams to address customer needs and improve

-Stay up to date on company policies, products and services

-Proactively reach out to customers to ensure their satisfaction and address any potential issues

QUALIFICATIONS



- Female

-College Graduate / Fresh graduate

- Can do multi- tasking in minimum supervision

-With pleasing personality

-Excellent in verbal and written communication skills

- Strong problem-solving skills

- with customer relations officer experience is an advantage but not required.