Service Technician - Nissan Libis

Qualifications:

• Graduate of any automotive course
• With NC1 and NC2 certification
• With at least 1 year of experience in the same field
• Knowledgeable in car parts and flexible
• Must know how to drive an automatic and manual transmission, with a valid professional drivers license

Main Responsibility:

Diagnose, performs service, and repair to customer's units in accordance with the manufacturer's standards and customer satisfaction.

Job Description:

• Diagnoses vehicle problems based on customer complaints.

• Performs work/service on customer units as indicated in the repair order.
• Fix customer vehicles right the first time. (F1) Non-F1 rate is at a maximum of 3%.
• Ensures cleanliness of the vehicle during and after the repairs/services.
• Advices Service Advisors of needed additional repairs on the unit as well as recommended repairs.
• Participates in training and meetings, both internal and external as required by the management.
• Achieves monthly target sales as determined by the Service Manager.
• 100% utilization of required service forms mandated by the company as well as the manufacturers.
• Compliance with all service programs with no incidents of violations as audited by the Dealer Development Management Office.
• Keeps self-abreast with new technical bulletins and new product updates.
• Observe proper procedures in conducting repairs as per the manufacturer's standard.
• Promotes 5S and maintains cleanliness in the work area at all times.