Warranty Officer

Qualifications:

• Candidate must be a graduate of Business/Administrative courses
• Preferably with experience related to the job required
• Good communication skills (verbal and written)
• With experience in handling customers is a plus
• Hard-working, responsible, and keen on details
• Preferably with background or knowledge in cars
• Proficient in MS Office (Word, Excel, PowerPoint)
• With Drivers License

Job Description:

• Process warranty approval, claims, and repair orders.
• Ensures warranty paper works are properly documented and processed correctly.
• Keep abreast of technical bulletins and campaigns.
• Process warranty payment and/or claims to the dealer in coordination with the Accounting personnel for RO, invoices, and other documents.
• Secures cost in curve on warranty work performed by technicians.
• Ensures orderliness and cleanliness of Warranty Storage and Warranty tags.
• Accomplish Warranty Reports deadlines to distributors.
• Updates and monitors data reports as assigned by the supervisor
• Observe company policies, rules, and regulations.