Service Admin/Digital Marketing Specialist (MG Motors Congressional)

Qualifications:

• Must be a Bachelor's degree in Administration or equivalent
• Proven work experience as an Administrative Officer, Administrator or similar role.
• Experience in After Sales Service Department is an advantage
• With advance experience with office management software like MS Office such as MS Excel (PIVOT), MS Word, etc.
• Excellent written and verbal communication skills, must be detail oriented
• Solid knowledge of office procedures, responsible and hardworking
• Ability to work under strict deadlines, can work under pressure

JOB DESCRIPTION:

Digital Marketing Specialist

• Creating visual concepts for promotional activities

• Managing the digital marketing calendar

• Maintaining the online presence and reputation of the company

• Overseeing the creation and maintenance of social media content (Facebook page)

• Tracking digital marketing performance (Facebook page)

• Creating and updating digital marketing reports

• Overseeing the digital marketing budget

• Establish our online presence and create brand awareness

• Monitor Online Page (Facebook Page)

• Run day to day social media and search engine optimization audits to ensure best practices are being used

• Improve customer engagement using various marketing strategies

Service Admin

• Prepares reports for the Manufacturers/company as follows but not limited to:

1. Service Manpower Update
2. Non-F1 Report
3. Open repair orders
4. DCS

• Prepares daily/weekly KPI reports and submits to the Service Manager not later than 10:00 AM of the following day.
• Prepares requests for uniforms, safety shoes, and coordinates with the Purchasing Section
• Maintains record and monitors technician training time and manpower turnover.
• Assist Body and Paint(BP) personnel in preparing reports, typing quotations, and attending to BP customers when needed.
• Maintains an updated and organized service department file.
• Promotes 5S in the work are at all times.
• Performs other administrative work as assigned by the management
• Observes company policies, rules and regulations.
• Attendance is above average.